Refund & Refund Policy
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Refund & Refund Policy
NO RETURNS
Except as expressly set forth in Disposition of Claims below, there shall be no returns of any products, or refunds of the purchase price and associated fees and costs thereof. NO UNAUTHORIZED RETURNS PERMITTED
DISPOSITION OF CLAIMS
Seller will make a good faith effort for prompt disposition with respect to any claim regarding any product which proves to be defective. Before returning any purportedly defective product, Buyer must submit to Seller the products purchase date, original invoice number, a description of any purported defect (s), and obtain return authorization from Seller. (A) All claims for defects hereunder must be presented to Seller within 7 days after delivery to Buyer. Failure of Buyer to give such notice shall constitute a waiver by Buyer of all claims in respect thereto. Seller shall have an opportunity of verifying any such defect before materials are used by Buyer. Buyer shall return the defective or nonconforming materials to Seller strictly in accordance with Sellers instructions concerning shipping, handling, insurance and other matters as to which Seller issues instructions. Failure to comply with these provisions shall invalidate any claim by Buyer for defects in materials by Buyer (B) In no event shall Seller be liable for 1) Materials damaged in shipment or otherwise without fault of Seller. 2) Defects in materials due to negligence (other than that of Seller), accident, abuse, improper care or storage, abnormal condition of temperature or moisture. 3 ) Damage to materials which have been tampered with or altered in any way other than by Seller. 4) Expenses incurred by Buyer in attempting to correct any defects in materials without Sellers prior written consent.
We ship a lot of glass bottles and glass bottles can get broken during the process. Please let us know if any bottle arrives broken and we will be happy to replace it at no cost to you.